Service Plus
ServicePlus Home Warranty is a New Jersey-based company, that provides homeowners with protection plans for their home’s systems and appliances. Founded over 20 years ago, ServicePlus has become a trusted name in the industry, providing quality service to its customers. The company’s mission is to provide homeowners with peace of mind by offering protection from unexpected breakdowns and repairs.
Features
In addition to its home warranty plans, ServicePlus offers a range of features to make its offerings more attractive to homeowners. One of the company’s most notable features is its 24/7 customer service support. This means that homeowners can contact ServicePlus’s representatives at any time to report an issue or ask for help. Additionally, ServicePlus offers a 30-day satisfaction guarantee, which allows homeowners to cancel their policy within the first 30 days and receive a full refund. All repairs and replacements are backed by a 30-day guarantee and parts are covered for an additional 60 days on top of that. You won’t have to pay an additional service fee if more work is needed during this time.
Available Plans
ServicePlus offers three different home warranty plans: Standard, Comprehensive, and Premier. Each plan covers different systems and appliances in the home, with the Standard plan being the most basic and the Premier plan offering the most coverage. The Standard plan covers essential appliances and systems such as the refrigerator, stove, plumbing, and electrical, while the Comprehensive plan covers everything in the Standard plan plus additional systems and appliances such as air conditioning, heating, and washer/dryer. Finally, the Premier plan covers everything in the Comprehensive plan plus additional items such as the garage door opener, trash compactor, and central vacuum.
Costs
The cost of a ServicePlus Home Warranty plan varies depending on the plan you choose, the size of your home, and the location of your property. The Standard plan starts at $30 per month, while the Comprehensive plan starts at $45 monthly. The Premier plan starts at $60 per month. ServicePlus also charges a service call fee for each claim, which can range from $60 to $125 depending on your plan.
Availability
ServicePlus Home Warranty is available in most states across the United States, (excluding California, Nevada, New York, and Washington) including Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington. However, the availability of the company’s plans may vary depending on your location.
Service covers
ServicePlus Home Warranty covers a wide range of home systems and appliances, including air conditioning, heating, plumbing, electrical, and major appliances. However, it’s important to note that the company’s plans may have limitations and exclusions, so it’s essential to read the terms and conditions carefully before signing up. Additionally, the company’s plans only cover items that have been properly maintained and cared for, so it’s important to keep up with regular maintenance to avoid any issues.
Claim Process
If a covered item breaks down or malfunctions, the homeowner should contact ServicePlus’s customer service department to file a claim. A contractor will then be dispatched to assess the problem and determine if the item is covered under the homeowner’s plan. If the item is covered, the contractor will make the necessary repairs or replacements. The homeowner is responsible for paying the service call fee, and ServicePlus covers the rest of the cost.
Contractor Options
ServicePlus Home Warranty works with a network of licensed and insured contractors to provide repair and replacement services to homeowners. The company carefully vets its contractors to ensure that they meet its standards for quality and professionalism. Homeowners can also choose their preferred contractor, but they may need to pay the difference between the contractor’s fee and the amount covered by ServicePlus.
The Bottom Line
Overall, ServicePlus Home Warranty is a reliable and reputable company that offers homeowners peace of mind by providing protection from unexpected breakdowns and repairs. With its range of plans, features, and excellent customer service, ServicePlus is a great option for homeowners looking for a reliable and affordable home. Its comprehensive plan is just slightly below average compared to other companies in our rating, plus it has a lower service fee than some competitors. However, customers in California, Nevada, New York, and Washington will have to look elsewhere for coverage.