Choice is the Best Home Warranty Company

When you pay a company to help you when things go wrong, you want to make sure that backup plan is trustworthy. Like insurance, home warranty cover helps pay the bills when appliances or systems break down. But it’s more like a service contract, meant to help replace or maintain certain aspects of your home and property. This is often necessary when you least expect it and have no other source of capital to help you fix electrical wiring or replace an appliance.

Choice Home Warranty is a well-known brand name when it comes to this unique type of cover. But is it the company you want to initiate a service contract with? Our Choice Home Warranty review will help you make an informed decision.

Choice Home Warranty Overview

Choice Home Warranty’s skill in this niche is clear from their years of activity. They were founded in 2005, giving them almost two decades of experience. This they acquired through handling over 5,000,000 service requests—so far. Their headquarters are in New Jersey, but they can assist across the US.

With Choice Home Warranty you gain access to a network of contractors that CHW is familiar with. So, when something goes wrong, you know there’s an option of a vetted professional tending to the problem. This network is over 25,000 strong. Over 1,600,000 homes in the US have home warranty cover from CHW. Also, their online review ratings are impressively high. So, it seems that in general they offer a positive service to their customers.

Choice Home Warranty Plans

Choice Home Warranty also encourages customers to purchase additional protection on these optional appliances and home systems for an extra fee: 

Optional coverage:

• Pool/Spa
• Central VacuumSecond Refrigerator
• Well Pump
• Limited Roof Leak
• Stand Alone Freezer
• Sump Pump
• Septic System
• Septic Tank Plumbing

With the wide variety of available coverages, Home Choice Warranty customers obtain peace of mind that their expensive equipment is covered. 

Choice Home Warranty Sectors

Choice Home Warranty understands that having a home warranty agreement in place can be very beneficial when selling property. New owners may make decisions faster when they know there are experts that are easily available, should anything go wrong soon after they move in. Whether you’re a homeowner, selling a home or active in the real estate business, this brand aims to meet your needs. This is clear from having dedicated information for each group on the brand’s website.

Choice Home Warranty Features

Available Plans

The brand offers two different plans: a Total Plan and a Basic Plan. This gives customers some flexibility so they can align their cover with their budget.

Quoting

You’ll appreciate the fact that Home Choice Warranty doesn’t charge you for quoting on its services. So, there’s absolutely no reason not to give them a try. In addition, the brand doesn’t necessarily do a site visit to initiate a service contract with you. This means you get your agreement in place faster, with minimal effort.

Costs

Overall, Home Choice Warranty offers customers competitive pricing. Along with that, you may be eligible for a free month’s services, but only if you purchase a single payment plant.

Furthermore, there are fees you’ll need to pay whenever you need their assistance. This includes a trade service call fee, and it applies no matter the eventual repair or replacement costs will add up to. The company does offer discounts for these call out fees, but you need to contact them to find out if you’re eligible for the benefit.

Furthermore, do budget correctly and read the fine print. For example, you may pay additional fees when you decide to pay monthly rather than annual premiums.

We also suggest you keep an eye out for specials, such as New Year Deals, where you can get $50 off your account.

Availability

When you’re facing a crisis such as your electrical or plumbing system being damaged, waiting can result in more problems and repair costs. Therefore, a company like Choice Home Warranty that offers 24/7 call centre’s carry so much value.

Service Area

This is a brand you can contact for coverage no matter where you are in the US. They have experience working in multiple states and their network of contractors includes individuals from all over the country.

Easy Claims Process

For starters, it’s easy to contact the company in the event of a problem, all thanks to their call centers that are open around the clock. In addition, you can submit a service request through an online account portal. This online platform also makes it easy to follow up on the progress of a specific service ticket.

Contractor Options

There are both benefits and drawbacks with Home Choice Warranty method of operation in terms of contractors. Rather than picking your own, you can choose from their technician network, which stretches across the country.

Of course, some customers appreciate that they don’t have to vet contractors or waste valuable time trying to find someone. However, in the case of knowing about a vendor that provides quality service and whom you trust, you may feel it’s unfair that you can’t use this preferred technician of your choice.

Whether this is a problem, or an advantage is up to personal preference.

Personal Customer Service

A huge advantage is having a vendor representative that’s familiar with your account. Although WWW Choice Warranty COM doesn’t allocate a single person to your account, you won’t be redirected to just anyone in the company when you do contact them. There will be a small team that handles your account and you’ll always be directed to one of them. So, you’ll speak to someone that has some insight about your cover and service requests.

What Does Choice Home Warranty Cover?

You can expect Choice Home Warranty to cover all the traditional aspects related to home warranties. However, there are a few services you can only access via the Total Plan and its higher premiums:

• Refrigerator cover
• Clothes washer cover
• Clothes dryer cover
• Air conditioning systems

Main Features

Choice Home Warranty is a strong contender in the industry, offering value for money and user-friendly processes:

• 1 month free
• Easy sign up
• Different plans to pick from
• 24/7 call centre services available
• Special offers, such as $50 off for a New Year Deal

Pros

• Countrywide coverage
• Easy onboarding with no visit necessary
• Reasonable rates overall
• Can contact them any time
• Long history in the industry

Cons

• Even refrigerator cover requires the higher plan
• Various additional fees
• Some concerns about charging for cancelled services
• Call out fees apply

How To Submit a Service Claim

When a homeowner encounters an issue with their home system or appliance, they should contact Choice Home Warranty. Choice Home Warranty will then get in touch with a trusted technician from their extensive network to address the problem. Choice Home Warranty takes pride in thoroughly vetting and establishing trusted relationships with its contractors. They also conduct regular checks on technicians to ensure the quality of their work.

To file a claim, customers have access to a 24/7/365 online portal to start the process. Typically, a technician will arrive on-site within two business days, or four days if the claim is made on the weekend. In cases of emergency breakdowns, the company is highly regarded for its swift response in expediting services for a rapid repair.

If you prefer to speak with a service representative about the issue you’re facing, you can reach the service department by Phone.

Before a technician begins diagnosing a malfunctioning appliance or home system, there is an $85 service fee that must be paid. If the issue is determined to be a result of normal wear and tear, the contractor will decide whether a repair or replacement is necessary. This can lead to substantial savings for homeowners since major repairs can often cost hundreds or even thousands of dollars. If the total cost remains below the $3,000 limit that Choice Home Warranty commits to covering, the customer is only responsible for the $85 trade service fee. However, if the cost exceeds this limit, the contract holder will need to cover the excess expenses.

Although Choice Home Warranty doesn’t mandate home inspections before issuing a service contract, it’s a good practice to maintain previous service records. This can be advantageous in demonstrating that you’ve adequately maintained your equipment before any breakdowns occur.

Where Is Choice Home Warranty Available?

Choice Home Warranty plans are available in all US states except Wahington. 

Bottom Line

It’s clear why Choice Home Warranty obtains so many 5-star reviews from happy customers—they provide an overall beneficial service. You do need to read the contract in detail, so you know exactly what you’re paying for. But with a team of contractors ready to help when disaster strikes at your home, Choice Home Warranty is worth getting a quote from.

Choice Home Warranty is a well-established company with straightforward plans, pricing, and terms. With two easy options and a list of optional coverage, it’s simple for homeowners to find the package that suits their needs. The company also holds impressive awards as a quality provider, including the Home Warranty Awards 2020 People’s Choice, 2021 Best Home Warranty Companies from U.S News & World Report, and the #1 Best Overall Score from BestCompany.com.